Case Manager- MSW/LGSW- Advocate III


Washington DC

Full/Part Time:

Full Time



Apply On Or Before:

ASAP see posting at

N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, D.C. With comprehensive services addressing both emergency and long-term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families. Please visit our website for more information at:

Advocate IIIs work in an interdisciplinary team to provide services for women in N Street Village’s programs:

  • Erna’s House serves 31 women with histories of chronic homelessness
  • Miriam’s House serves up to 25 women who are living with HIV/ AIDS
  • Patricia Handy Place for Women (PHPW) transitional shelter programs helps clients gain stability and move on to permanent housing. The PHPW offers two types of transitional programs: 1) a therapeutic temporary housing program for 13 homeless senior women 62 years of age or older; and 2) a medical respite program for up to 12 homeless women operated in coordination with Unity Health Care.
  • Patricia Handy Place for Women (PHPW) temporary shelter program provides safe, trauma-informed shelter services to up to 188 women nightly and also provides a service-enriched day program where clients can access resources to help them gain stability.
  • Permanent Supportive Housing provides services for 42 women managing one or more of the following: chronic homelessness, mental health-related disabilities, addiction recovery and chronic physical illness or disability.


  • Develop rapport with each resident through routine contact and communication
  • Under supervision of LICSW, conduct initial intakes and meet with clients, providing outreach as needed
  • Under supervision of LICSW, develop, implement and evaluate case plans and write clear progress notes
  • Maintain, routine progress notation, collateral information and records, correspondence, client contracts, agreements and consequences in an accurate and timely manner
  • Under supervision of LICSW, maintain intake paperwork, assessment and case plan forms in an accurate and timely manner
  • Under supervision of LICSW, plan and execute educational and therapeutic groups relevant to needs of client population
  • Coordinate with other programs and outside agencies for client services as needed
  • Immediately report serious incidents, allegations, security breaches, or sensitive situations to manager. Complete incident reports in accordance with NSV policy
  • Respond to immediate client needs, prevent crises, resolve conflicts, and enforce program rules
  • Sign off on clients who take medication with staff supervision, and assist clients in keeping track of refills
  • Build and maintain quality working relationships with other teams, co-workers, outside resources and other stakeholders
  • Under supervision of LICSW, represent the social work perspective by participating in interdisciplinary team meetings, all-staff meetings, regular supervision meetings, and trainings
  • Provide feedback to team and manager on program policies and procedures
  • Participate in program quality improvement activities that improve program policies and procedures and client and program outcomes
  • Assist in planning and execution of group outings and activities, including leading regular floor meetings
  • Follow all organizational and agency policies and procedures, and accurately answer questions from peers about policies and procedures
  • Other duties as assigned


  • LGSW and at least 1 year of relevant experience with a focus on one of the following areas: mental health, physical health, addictions, employment, trauma; LGSW within 90 days of employment will be considered
  • Experience working with vulnerable populations and the related issues of addiction and mental illness strongly preferred
  • Values commensurate with an interfaith community committed to providing inclusive services without regard to race, religion, physical or mental ability, sexual orientation, or gender identity.

Anticipated Salary Range: in the $40s

Schedule: Depends on Program

1) Patricia Handy Place for Women Temporary Program Sunday- Thursday 8 a.m. to 4 p.m.

2) Patricia Handy Place for Women Temporary Program Monday-Friday 1 p.m. to 9 p.m.

3) Patricia Handy Place for Women Transitional Program Monday-Friday 10 a.m. to 6 p.m.

4) Patricia Handy Place for Women Transitional Program Sunday-Thursday 12 p.m. to 8 p.m.

5) Miriam’s House and Erna’s House Tuesday-Saturday 3 p.m. to 11 p.m. and/or 12 p.m. to 8 p.m.

6) Permanent Supportive Housing Monday-Friday 8 a.m. to 4 p.m. and/or 1 p.m. to 9 p.m.

7) Erna’s House Monday-Friday 12 p.m. to 8 p.m.

Criminal Background Check: yes and TB test

How to Apply:

Hi, my name is Christina Keen and I am alumnus who works at N Street Village.  Feel free to contact me to learn more about the position.

Send your resume cover letter, and salary requirements to In your cover letter, indicate which position(s) you are applying for. In the subject line of the email, put “Advocate III”.

If you meet the qualifications for the position, you will be asked to complete an application and an interview will be scheduled.